These Terms & Conditions shall apply to all sales through Sabaton Official Merchandise and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon Sabaton Official Merchandise, unless approved in writing by an authorized representative of Sabaton Official Merchandise.
Price and Payment
Every product is shown including tax. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment.
Your credit card payment is secured by DebiTech Payment Gateway. The card number is sent through a strongly encrypted connection directly to the bank. The merchant does not have access to any information about the card or your bank account. DebiTech uses SSL which is the industry standard and among the best software available today for secure commerce transactions.
The security of your information, transactions, and money is the core of our business and our top priority at PayPal.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.
Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.
We also use SSL (Secure Sockets Layer) on all pages on sabaton.net That ensures all data passed between the web server and browsers remain private and integral.
The delivery time is normal within one, or two, weeks from the date an order is processed by Sabaton Official Merchandise.
In some cases, and to some countries, the delivery time can be up to 5-6 weeks due to customs and other reasons beyond Sabaton Official Merchandise control.
How ever, these cases are very rare.
We offer trackable deliveries world wide. In Sweden we use Postnord, and to the rest of the world we use Deutsche Post who collaborates with local postal services in each country.
In case Sabaton Official Merchandise has reason to question buyer’s solvency or ability to pay for delivered products, Sabaton Official Merchandise have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Sabaton Official Merchandise.
Returning a service/product is to be done on your expense, unless the product/service is faulty or damaged upon delivery. Returned products/services are to be sent as letters or postal packages, and not for COD. In case of a trade, Sabaton Official Merchandise will pay for the delivery of the replacement product/service. When you have applied the return policy you shall: -in the case of a product: return the product personally or by mail to us. -in the case of a service: make the material available to us, unless this poses significant stress to your person.
Always contact us before sending anything back so we can help you in the best possible way: merchandise(at)sabaton.net
Return & Refund Policy
Sabaton Official Merchandise return period is 14 days.
Sabaton Official Merchandise shall, if under the jurisdiction of our return policy, refund you what you have paid for the product and/or service as soon as possible, but latest within 30 days of the product being returned or you informing us of wanting to return a service. You are oblige to pay for the return delivery of the product. Sabaton Official Merchandise will pay to send replacement products and/or services.
In your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received the purchased the full, or a significant part of the product. If you have purchased a customized product -or a product with a significant personal customization, the return period is counted from the day Sabaton Official Merchandise have informed you about the product.
You do not qualify for our return policy if:
- The service you have bought was commenced with your consent during the return period.
- The price of the service purchased fluctuates with the financial market (ie Stock options).
- Due to the physical nature of the service, it is not returnable.
- The seal of authentication of the product has been broken/opened.
When returning a product/service:
- You are obliged to keep the product/service in the same condition as when delivered.
- You must not have used the product/service, however you have the right to investigate the condition the product was in when delivered. If damage or harm is caused to a product while investigated the product does not qualify for the return policy.
Guarantees and Services
Sabaton Official Merchandise pay for all shipping costs if we have sent wrong or defect product.
You pay for all shipping costs if You have ordered wrong size, merchandise etc.
In both cases 100% of the goods value will be returned.
All stuff is handled by Sabaton Official Merchandise and are shipped out from our own location in Falun, Sweden.
Sabaton Official Merchandise is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.